FeedForward instead of FeedBack for Positive Change

In this article by Joe Hirsch for Edutopia, he talks about a change in teacher evaluation from top-down assessments of effectiveness and performance, to more of a self-guided and self-assessed reflective process.  Hirsch also connects this movement to:

Marshall Goldsmith's highly acclaimed feedforward concept in which employees are asked to suggest ideas for their own improvement in the future.    . . .   Feedback, by its very definition, is focused on the past, which can't be changed. Feedforward looks ahead at future possibilities that still fall under our control. Feedback tends to reinforce personal stereotypes or negative self-fulfilling prophecies. Feedforward looks beyond what is in favor of what can be.

I think the colours of the cans are reversed . . . Recycling should be Green!  

Working in an international school, I can see elements of the feedforward idea taking shape in my school, both for me as a technology coach and for the faculty that I work with everyday.  Hirsch breaks down the feedforward idea and offers three models for achieving it in your school or for your own professional development, which are receiving Instructional Coaching, conducting Peer Observations and Instructional Rounds, and developing your own Professional Learning Communities.  My current school is still coming to grips with educational technology, integrating technology into the classroom, having a laptop program, and what that all means for teaching and learning.  Many of the teaching faculty still have a bad taste in their mouths from what has happened here in the previous years before me, and from ongoing problems with IT that never seem to get sorted.  There are struggles with leadership as well, who really do not know "what ed tech does all day" and want to use the coaches as subs, technicians or secretaries.  As with any school, there are people who get it, and who are actively looking to shape the future rather than dwell on the past.

I think too much time and energy is wasted dissecting the past, and trying to prevent all of the problems and mistakes of history from appearing again.  Aren't we supposed to learn from our mistakes, even if they belonged to someone else?  Isn't that a primary component of a Growth Mindset?  Constantly looking at the past and thinking "things will not change" and not learning from it are hallmarks of a Fixed Mindset.  So how do we move school leadership forward?  How do we flip their mindset?  How do we shift from feedback mode (dissecting the past) to feedforward (looking to the future and what could be)?

As an ed tech coach, how all of this connects to tech integration, teacher evaluation, professional development/growth/sharing is part of my daily work life.  It's all interconnected and intertwined, so much so that each piece cannot be developed without considering the impact and parallel development of the other aspects.  I think this might be the crux of the problem, the bigger picture that leadership perhaps does not realise.  They don't see how ed tech integration is enmeshed with PD, teacher evaluation/appraisal, goal setting, collaboration, creating a professional culture of sharing and growth, and changing pedagogy.  Perhaps this is why we are treated as ready-made subs to cover classes, glorified technicians who can actually communicate with teachers and students, or someone who has the "skills" to do "complex" jobs like fixing the formatting in a Word document (I kid you not).  Right now, I don't have any solutions to offer here, except to keep fighting the "good fight" and trying to get people to better understand your role through articles like the one above.

"We are all technology teachers" is something that I have been repeating a lot this year.  I just hope that it is starting to sink in, especially in the places where it really needs to be part of the thinking and culture of the school.

Coaches = Givers

Have you watched this recent TEDTalks by Adam Grant which defined Givers and Takers (and Matchers)?  As an educational technology coach, I watched this with great interest and reflected upon Grant's model as applied to my work as a coach.  If you haven't watched it yet, then here it is . . . definitely worth the 18 minutes of your time!



Here are the key moments that I picked out from his talk . . .

• 3:40 - Givers make organisations better . . . Schools need to recognise and acknowledge this.  My previous principal always said that I was a problem finder and would immediately start working on a solution without being asked - something that was greatly appreciated.  But the work of Givers is not always appreciated - please see a previous post about what I call "guilty by competence".
• 5:30 - Protect Givers from burnout . . . As a self-identified Giver, the environment and school culture that I work in has a profound effect on me.  The act of changing schools has forced me to reflect upon this a lot this year.  How school leadership values our role as coaches and change-agents within the school, makes all of the difference with how our day-to-day work progresses and how quickly (or slowly) we "feel the burn".
• 6:30 - Encourage help-seeking behaviours . . . Get more people to act as Givers by creating/building a culture of giving, providing help, and sharing.  Again, this is all about changing the culture of the school, which comes from top through leadership and from the grassroots movements which encourage collaboration, professional sharing and growth.  Without the support for such bottom-up shifts in culture, the Takers dominate the culture of the school and the Givers get burned out.
• 7:50 - Get the right people on the bus . . . To me, this speaks about hiring practices and considering people's Mindset (in my case, mindset towards educational technology).  One way school leadership can address and build a positive school culture is through effective management of hiring practices for faculty and staff.
• 8:50 - Weed out the Takers . . . This is an inherently difficult thing to do in schools, but entirely necessary and vital for school development.  As a teacher for almost 3 decades, I have seen the ineffective/disgruntled/unmotivated/coasting/bully teacher at every school that I have worked in across 3 continents.  Admit it, this is a problem at every school in the world no matter how big or small, how affluent or inner-city, how well resourced or under-funded.  School leadership needs to be able to move someone on who is detrimental to the organisation as a whole.  More easily said then done, I know . . . but just because it is difficult doesn't mean that it isn't necessary.
• 9:10 - Characteristic of Agreeableness . . . I only bring this part up because I am Canadian, eh?! ;-)  Sorry about that . . . 

My takeaways from this?  Coaches are generally Givers by nature (there are a few that I have met who I would classify more as a Matcher though) and they are not the only ones in the building.  As such, schools need to protect them and cultivate a culture of giving/helping which will benefit school growth and development through building a positive school culture.  Would you classify yourself as a Giver?  Have you ever worked in a school where the Takers stand out and dominate the school culture?  If so, how did you survive in that kind of environment?  Or did you hit burnout and move on, as changing the school culture is just too hard or too long of a process?

Reflecting About Tech PD at My School

I recently read this article from eSchool News about 4 common mistakes made when delivering tech PD, which made me reflect on how these 4 mistakes happen in my school.  Have a read through this article and see if anything in it strikes home with you - http://www.eschoolnews.com/2016/11/30/tech-based-pd/?all.

In summary, the 4 mistakes (as I interpret them for my reality here at my school, particularly in the secondary school where I work) should be addressed or considered in the following ways:

1. There is not enough support of Ed Tech to do our jobs most effectively, when teacher's priorities are focussed on their classes/students/curriculum.  In my school, Ed Tech is relatively new and has not had a very positive history/track record over the past two years so it seems to be way down on the list of priorities.  We need help from senior admin and through the strategic plan of the school to make tech integration a long-term priority.  Time and resources need to be dedicated to Ed Tech in order to make change, which involves changing the culture of the school as a whole.  And we all know that changing a school culture can be a long and difficult process.  Without the full support and backing of school leadership, this becomes an almost impossible job.  We are all in this together!
2. Offering tech PD outside of the school day just doesn’t work.  I have experienced this in my previous 3 schools and it still applies here.  When I completed my Action Research project for my masters program in my last school, much of the research supported teacher efficacy is directly linked to training/PD being conducted within the regular school day.  PD that is relegated to after school, on weekends, or optionally during lunch/break times might have some initial success but eventually will fail due lack of teacher engagement.  The common argument of “not enough time to do this” will always be there, and we can’t take away planning time or “free” time (like lunch) to do this.  Training and PD has to be regularly planned/scheduled, and preferably differentiated too.  That is why I have found Speed-Geeking activities to be more effective, well received, and showed greater overall growth across the faculty than traditional "coffee mornings" or "tech lunches".  
3. Do not rely on online or video-based self-guided training – it will fail over time as it falls into disuse and becomes out-of-date.  There is a time and place for its use, but it should not be the only means of delivery of training/pd across the school.  I created a bank of "how to" MacOSX videos when we went through the platform change process with the entire faculty and student body.  Initially, I used these videos to differentiate learning and transitioning to the Mac for faculty depending on their experience with OSX.  This appealed to some of the teachers with some experience and who wanted to learn on their own, and to most of the more advanced users who really only needed to fill in some details of the set up of our school machines.  When the rollout moved to the entire student body the following August, I again used the same bank of videos to differentiate student-led training workshops for about 100 of 300 students.  Since then, the videos have been used repeatedly with new students coming into the school laptop program as part of their tech orientation.  Now that some years have passed, I would be surprised if these same videos are still being used as they would be very out-of-date.  Video training definitely has its uses, so my takeaway here is not to rely on it as the sole means of delivering PD.
4. Forcing the integration of technology into the curriculum also does not work – many teachers (especially in the HS who teach content heavy curriculum/courses) need to see the “value added” or the benefits of doing something with technology first, before they will engage with it. The same argument of “I don't have the time” will always come up and can be properly translated into “it's not a high priority”.  So how do you change this mindset?  How can you change the priority level for teachers?  Part of the answer relates back to #1 above where Ed Tech integration needs to be a school-wide priority which is ongoing.  But be careful here - do not connect integration to teacher evaluation or offering contracts as this will undermine why teachers are doing anything with integration at all (it will be seen as just jumping through hoops or checking off boxes as part of the job).  Instead, integration should be directly connected to professional learning, growth, sharing and collaboration through connecting training/PD to professional goal setting, professional learning communities, and support/coaching/training in and outside of the school.

How do you think these 4 common mistakes apply to your school and your personal/professional reality and perspective?  Did the article make you think about PD in a different way?