Coaches = Givers

Have you watched this recent TEDTalks by Adam Grant which defined Givers and Takers (and Matchers)?  As an educational technology coach, I watched this with great interest and reflected upon Grant's model as applied to my work as a coach.  If you haven't watched it yet, then here it is . . . definitely worth the 18 minutes of your time!



Here are the key moments that I picked out from his talk . . .

• 3:40 - Givers make organisations better . . . Schools need to recognise and acknowledge this.  My previous principal always said that I was a problem finder and would immediately start working on a solution without being asked - something that was greatly appreciated.  But the work of Givers is not always appreciated - please see a previous post about what I call "guilty by competence".
• 5:30 - Protect Givers from burnout . . . As a self-identified Giver, the environment and school culture that I work in has a profound effect on me.  The act of changing schools has forced me to reflect upon this a lot this year.  How school leadership values our role as coaches and change-agents within the school, makes all of the difference with how our day-to-day work progresses and how quickly (or slowly) we "feel the burn".
• 6:30 - Encourage help-seeking behaviours . . . Get more people to act as Givers by creating/building a culture of giving, providing help, and sharing.  Again, this is all about changing the culture of the school, which comes from top through leadership and from the grassroots movements which encourage collaboration, professional sharing and growth.  Without the support for such bottom-up shifts in culture, the Takers dominate the culture of the school and the Givers get burned out.
• 7:50 - Get the right people on the bus . . . To me, this speaks about hiring practices and considering people's Mindset (in my case, mindset towards educational technology).  One way school leadership can address and build a positive school culture is through effective management of hiring practices for faculty and staff.
• 8:50 - Weed out the Takers . . . This is an inherently difficult thing to do in schools, but entirely necessary and vital for school development.  As a teacher for almost 3 decades, I have seen the ineffective/disgruntled/unmotivated/coasting/bully teacher at every school that I have worked in across 3 continents.  Admit it, this is a problem at every school in the world no matter how big or small, how affluent or inner-city, how well resourced or under-funded.  School leadership needs to be able to move someone on who is detrimental to the organisation as a whole.  More easily said then done, I know . . . but just because it is difficult doesn't mean that it isn't necessary.
• 9:10 - Characteristic of Agreeableness . . . I only bring this part up because I am Canadian, eh?! ;-)  Sorry about that . . . 

My takeaways from this?  Coaches are generally Givers by nature (there are a few that I have met who I would classify more as a Matcher though) and they are not the only ones in the building.  As such, schools need to protect them and cultivate a culture of giving/helping which will benefit school growth and development through building a positive school culture.  Would you classify yourself as a Giver?  Have you ever worked in a school where the Takers stand out and dominate the school culture?  If so, how did you survive in that kind of environment?  Or did you hit burnout and move on, as changing the school culture is just too hard or too long of a process?

Reflecting About Tech PD at My School

I recently read this article from eSchool News about 4 common mistakes made when delivering tech PD, which made me reflect on how these 4 mistakes happen in my school.  Have a read through this article and see if anything in it strikes home with you - http://www.eschoolnews.com/2016/11/30/tech-based-pd/?all.

In summary, the 4 mistakes (as I interpret them for my reality here at my school, particularly in the secondary school where I work) should be addressed or considered in the following ways:

1. There is not enough support of Ed Tech to do our jobs most effectively, when teacher's priorities are focussed on their classes/students/curriculum.  In my school, Ed Tech is relatively new and has not had a very positive history/track record over the past two years so it seems to be way down on the list of priorities.  We need help from senior admin and through the strategic plan of the school to make tech integration a long-term priority.  Time and resources need to be dedicated to Ed Tech in order to make change, which involves changing the culture of the school as a whole.  And we all know that changing a school culture can be a long and difficult process.  Without the full support and backing of school leadership, this becomes an almost impossible job.  We are all in this together!
2. Offering tech PD outside of the school day just doesn’t work.  I have experienced this in my previous 3 schools and it still applies here.  When I completed my Action Research project for my masters program in my last school, much of the research supported teacher efficacy is directly linked to training/PD being conducted within the regular school day.  PD that is relegated to after school, on weekends, or optionally during lunch/break times might have some initial success but eventually will fail due lack of teacher engagement.  The common argument of “not enough time to do this” will always be there, and we can’t take away planning time or “free” time (like lunch) to do this.  Training and PD has to be regularly planned/scheduled, and preferably differentiated too.  That is why I have found Speed-Geeking activities to be more effective, well received, and showed greater overall growth across the faculty than traditional "coffee mornings" or "tech lunches".  
3. Do not rely on online or video-based self-guided training – it will fail over time as it falls into disuse and becomes out-of-date.  There is a time and place for its use, but it should not be the only means of delivery of training/pd across the school.  I created a bank of "how to" MacOSX videos when we went through the platform change process with the entire faculty and student body.  Initially, I used these videos to differentiate learning and transitioning to the Mac for faculty depending on their experience with OSX.  This appealed to some of the teachers with some experience and who wanted to learn on their own, and to most of the more advanced users who really only needed to fill in some details of the set up of our school machines.  When the rollout moved to the entire student body the following August, I again used the same bank of videos to differentiate student-led training workshops for about 100 of 300 students.  Since then, the videos have been used repeatedly with new students coming into the school laptop program as part of their tech orientation.  Now that some years have passed, I would be surprised if these same videos are still being used as they would be very out-of-date.  Video training definitely has its uses, so my takeaway here is not to rely on it as the sole means of delivering PD.
4. Forcing the integration of technology into the curriculum also does not work – many teachers (especially in the HS who teach content heavy curriculum/courses) need to see the “value added” or the benefits of doing something with technology first, before they will engage with it. The same argument of “I don't have the time” will always come up and can be properly translated into “it's not a high priority”.  So how do you change this mindset?  How can you change the priority level for teachers?  Part of the answer relates back to #1 above where Ed Tech integration needs to be a school-wide priority which is ongoing.  But be careful here - do not connect integration to teacher evaluation or offering contracts as this will undermine why teachers are doing anything with integration at all (it will be seen as just jumping through hoops or checking off boxes as part of the job).  Instead, integration should be directly connected to professional learning, growth, sharing and collaboration through connecting training/PD to professional goal setting, professional learning communities, and support/coaching/training in and outside of the school.

How do you think these 4 common mistakes apply to your school and your personal/professional reality and perspective?  Did the article make you think about PD in a different way?

Can Shared Leadership Really Work?

Note - this post was originally written back in June (over 6 months ago, so all references to dates are for the 2015-16 school year) but never was published for a variety of complex and personal reasons which I won't get into here . . . but I found the text in my notes and thought it needs to be published.  So here goes, with a few small tweaks and updates . . .

This year, I became a "director" for the first time in my career. Now that the school year is almost finished, I would have to say that this social experiment in shared school leadership is partially successful and partially a failure. Just to back up for a moment, the school director had no intent to explore shared leadership for educational technology - he wanted to either continue with the traditional leadership structure with a Tech Director, or split off educational technology from technology services and support.  In discussing this latter option and what that would look like, I was asked to draft a job description for an Ed Tech Director. Some of you reading this now will remember me asking for copies of your job descriptions and a structural breakdown of technology at your school (BTW - everything that I collected from you back in the fall was greatly appreciated).  As the job description started to take shape, it became apparent that out of our team of 4 tech coaches, more than one of us would be interested in the director of ed tech position. With the potential for terminal discord and a fracturing of our working relationship as a team, we jointly decided to propose a shared leadership model.

After about a month of planning how we would work together to co-lead educational technology across the school, the four of us (tech coaches) were appointed to be Co-Directors of Digital Learning. Our proposal separated ed tech from tech services, and a new person would be hired to manage and lead IT which includes hardware, infrastructure and tech support. The four tech coaches (2x ES, 1x MS and 1x HS) would have dual roles supporting tech integration in our school division (or assigned grades), plus collectively leading educational technology across the school.  

With shared leadership - is everyone looking/moving in the same direction?  Is there a clear, shared and articulated vision?

We have been working with this model since about November of this school year, and I have really mixed feelings about how successful it has been.  In general, we have been able to move forward with a number of initiatives and projects which probably would not have happened or have progressed as far in a short time if we had stuck with a traditional Tech Director model. As there are four of us Co-Directors, we could divide up the work and push forward with projects which interested us or were important to us. For example, some of the bigger projects that I led were:

• promoting and organizing the third annual Hour of Code, which featured events spread across the entire school
• formally adopting the ISTE Standards for Students (through embedding the standards in our PYP and MYP planners), Teachers (currently working on adding the standards into our new teacher appraisal process), Coaches (which we adopted as tech coaches a few years ago) and Administrators (which we adopted as Co-Directors of Digital Learning)
• writing and formalizing our job descriptions as tech coaches and as Co-Directors, to make them into usable documents which accurately describe both of these roles and what they truly entail
• bringing Learning2Europe to Warsaw, taking on the role of conference chair and forming a team of teachers and staff who will form the core of the organizing committee and support team 
• initiating an exploration and testing of Google Expeditions Beta along with Google Cardboard for use in the classroom
• proposing a new project to put iPad Pro's into the hands of teachers (as an interactive whiteboard replacement and to facilitate teachers being able to annotate, comment, sketch/draw/graph on the fly in class) through a two stage approval program

So what were the challenges and problematic areas?

1) With a group of four individuals who are given "carte blanche" to initiate new ed tech projects, there is no single decision maker to say whether it is the right time and/or place to start each project, or to oversee how it all fits into the overall vision for the school. As a result, what we end up with is a collection of projects all in various stages of development, which may be disjointed, out of alignment and sometimes even at odds with each other. Without a single decision maker, everything moves forward on their own pathways, but sometimes in different directions.  

With shared leadership - are everyone's views of a similar hue, or completely different colours?

2) How well the group functions together really depends on the different personalities involved, their individual styles, and how well they mesh together. Any friction or lack of trust creates disharmony in the group and the team breaks down immediately. We all know how hard it is to regain trust once it is lost, and how quickly trust can disappear entirely. Given #1 above, trust will always be eroded as friction builds from differing opinions on direction and vision. Conflict will also come from the simplest of things, like how the group interacts with each other, talks to one another, and is inclusive or exclusive. In fact, the team started off with a feeling is distrust due to how we came to even brooch the subject of shared leadership. As the school director favoured a business approach to leadership, he pitted the four of us "against" one another and was looking to appoint one of us to the director role. This approach forced us all into feeling distrust for one another, which we had to address as a team before anything productive could be done as a group. 

3) Following on from #2 above, I think that the current school organization with two coaches in the ES, but only one each in the MS and HS created an imbalance, as two of the Co-Directors work very closely together and tend to have a unified position on any issue. Not that this is a bad thing - having at least part of the group working closely together is better than not having any of the group at all.  However, this made making decisions about the whole school difficult with four "votes" in total, but an internal coalition of two in place. This last point is key if shared leadership is to work smoothly. Instead of having each member of the shared leadership team be all things to their constituency (their school division), they should all represent the entire community at all times. Or perhaps it could be divided up by school division, but in a more balanced way such as two for elementary and two for the secondary school.  

Epilogue on this last point - this re-organisation of the tech coaches has actually happened for this school year, but not for the co-directors role (I think the school just kept three co-directors now that I have moved on and changed schools).  I think shared leadership would have a better chance of succeeding with a smaller group than 4.  I can think of many dual partnerships which were spectacular (Lennon and McCartney, Jobs and Wozniak . . . you can add to the list), but it becomes harder to think of some great examples of groups of 3 or 4.  Too many chiefs or chefs in the kitchen perhaps? 

In retrospect, I am happy to have had the opportunity to work in a shared leadership environment as it provided a unique learning experience and collaborative work at the highest levels. If another shared leadership opportunity comes up in the future then I will be better prepared and so much wiser about what the pitfalls are and try to address them up front.  Can it work productively and smoothly?  I am sure that it can, and I wonder if it is happening anywhere out there?  Have you ever worked in a shared leadership role? Did it/Does it work? What was your experience like?  What were/are the challenges?